Fair hotel ratings with the guest as
mystery customer.
The Exclusive Hotel Rating System.
We trust in quality and regardful, constructive criticism – and we offer a real alternative to already established rating platforms, the results on which are often difficult to verify. With Fair Quality we take hotel ratings to a new level: We make our testers to exclusive mystery customers, the opinion of which is based on a positive attitude and is thus sophisticated and of great value.
Quality on all levels.
Authentic and honest ratings that also strongly focus on the emotional feel-good aspect, are the basis of our trustworthy platform, which appreciates quality anytime and promotes and guarantees that all reviews are authentic and reliable – and thus fully takes advantage of the power and dynamics of the social media.
New development potentials thanks to a powerful
win-win-Situation.
We aim at giving hotels a feedback by responsible mystery customers that is supportive and a key to success, as well as significant benchmarks – to be able to even further improve holiday experiences. On request hotel keepers and testers can discuss the feedback respectfully in an extensive meeting with the mystery customer in person and thus make the hotel rating even more effective and constructive by adding a decisive component. Best possible customer satisfaction and an excellent service quality are not only the result of this win-win situation, in which all testers identify themselves, but also the source and incentive for future potentials for development for tourist-related businesses.
